Returns & Exchange
Returns & Exchanges Policy
- We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for a refund or an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 15 working days after receiving the return products.
- All returns should be sent to Fanza,
- For further queries about exchanges and returns, please contact us at Fanzapakistan@gmail.com
Ship to
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department
Direct Factory Outlet
Hayat Enterprises 58-jb Rehmatabad Main Narwala Road Faisalabad
Pakistan
Telephone Support : +923011765555 ( 9:00 AM to 6:00 PM Monday - Saturday)